CX Customer Experience
Take your customer experience to the next level in this experiential workshop by Chal Lontoc
There are many courses out there about sales and marketing, but the more we learn that all this is useless without a great customer experience. Everyone is a customer one way or another, so learning about CX is crucial more than ever.
This workshop is like no other because it will combine "essential skills" to bring out a creative process that will help you align with what your customers truly want and need. You’ll learn to use unique techniques outside of the business world to create magical experiences that your audience/clients will rave about.
Getting started: Zoom meeting Login Credentials
Worksheets & Takeaways
Getting started: Zoom meeting login credentials
Worksheets & Takeaways
Getting started: Zoom meeting Login Credentials
Worksheets & Takeaways
Join our exclusive community
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A lot of people have businesLearn how to apply heightened Customer Experience in your work, career, business, and life.
Curating an innovative customer experience for your demographic is an essential skill.
Interactive and experiential workshop format designed for you.
Discover how you can create unique and beautiful experiences for you and your customers.
If you are a business enthusiast, an entrepreneur, or a marketer who wants to know more about the consumer trends, then this course is for you!
Chal Lontoc
Chal Chang Lontoc-del Rosario AKA “Chal Lontoc'' is the Dynamic President and GM of Jeron Travel and a 2019 country winner for ASEAN BAC on SME Excellence and Employee Growth. The company is multi-awarded both in the Philippines and internationally.
She is also a current board member for PIATA and a member of SKAL Manila.
She was honored as a “Young Ambassador for Women Empowerment” under Edukasyon.ph and “investing in young women” by the Australian Embassy.
Chal has been hosting events and mentors for “Go Negosyo” for more than 13 years now.
She dabbles in events, having produced Travelhood, now on its 7th year, and FeelGood MNL, which aims to promote SMSEs and their proudly local and mindful green products.
A proud & self-confessed experience-junkie, she is an advocate of experiential and mindful travel and events, women empowerment, and Entrepreneurship.
Get 3 Sessions of 3-hour in-depth virtual workshops structured to develop successful learners
Get unlimited access to downloadable worksheets, lessons & takeways
Get unlimited access to Zoom video recording and transcripts
Download and share your Digital Certificate
Exclusive access to Esme Community of Professional Learners and Educators to network
Live Q&A with Chal Lontoc
Exclusive access to “student only” Chal Lontoc community
Only 30 Slots Available. Don't miss out!
The Live Learning Series is tailored for every Filipino learner who wants to equip themselves with relevant and in-demand skills in finance, entrepreneurship, the digital age, communication, and personal development. Every course is interactive, immersive, and comprehensive, giving all audiences the opportunity to be up close and personal with local industry luminaries. Plus, there are additional worksheets you can download and exclusive Esme communities you can join!
In order to start your Esme journey, you have to sign up for an Esme account first! All of your enrolled, viewed, and previewed courses will be saved in your student dashboard.
Got your eye on an LLS workshop? Just click on your chosen course via https://www.esme.ph/pages/live-learning-series and look for the "reserve your seat" button on the upper left corner of the workshop landing page! Or you can also purchase tickets through this link: https://www.esme.ph/pages/live-learning-series
Yes, you can! You can pay 50% upon enrollment, and then you can pay the other half 30 days after the initial payment or after the 1st session of the LLS course.
You can pay through Visa, MasterCard, BDO, BPI, Security Bank, PayPal, GCash, 7-Eleven, GrabPay, and many more! MESSAGE US ON FB OR CHAT WITH US for more info.
Pay upfront Pay Less (Discount depends on the course value)
On the day of your Live Learning Series, click on your dashboard and then your course. This will automatically take you to your course player which will provide you with three options to join the Zoom meeting.
Yes, recordings will be uploaded within 48 hours after the workshop in your course player. You will have lifetime access to these recordings anytime you want!
Make sure you are logged in to your Esme account. Access this link: https://www.esme.ph/pages/live-learning-series. In the upper left side of the page, click the button "watch and get certificate" In the list of webinars in the series, click your desired title. Click the "complete and continue" button in every lesson in the webinar until you have completed it 100%. You can now generate your certificate by clicking the button that will pop up once you have completed the course.
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