Course Overview

There are many courses out there about sales and marketing, but the more we learn that all this is useless without a great customer experience. Everyone is a customer one way or another, so learning about CX is crucial more than ever.

This workshop is like no other because it will combine "essential skills" to bring out a creative process that will help you align with what your customers truly want and need. You’ll learn to use unique techniques outside of the business world to create magical experiences that your audience/clients will rave about.



Why This Course

  • A lot of people have businesLearn how to apply heightened Customer Experience in your work, career, business, and life.

  • Curating an innovative customer experience for your demographic is an essential skill.

  • Interactive and experiential workshop format designed for you.

  • Discover how you can create unique and beautiful experiences for you and your customers.

Who Is This Course For

  • If you are a business enthusiast, an entrepreneur, or a marketer who wants to know more about the consumer trends, then this course is for you!

Meet your Instructor

Chal Lontoc

Chal Chang Lontoc-del Rosario AKA “Chal Lontoc'' is the Dynamic President and GM of Jeron Travel and a 2019 country winner for ASEAN BAC on SME Excellence and Employee Growth. The company is multi-awarded both in the Philippines and internationally.

She is also a current board member for PIATA and a member of SKAL Manila.

She was honored as a “Young Ambassador for Women Empowerment” under and “investing in young women” by the Australian Embassy.

Chal has been hosting events and mentors for “Go Negosyo” for more than 13 years now.

She dabbles in events, having produced Travelhood, now on its 7th year, and FeelGood MNL, which aims to promote SMSEs and their proudly local and mindful green products.

A proud & self-confessed experience-junkie, she is an advocate of experiential and mindful travel and events, women empowerment, and Entrepreneurship.

Watch Intro Video

Join Chal Lontoc

Live Learning Series

What You'll Learn

  • Applied improvisation

  • Cross-Pollination

  • Bringing Magic to CX

  • How to create unique ideas and increase value for your audience/clients

  • CX application in everyday life and business

  • Create memorable experiences that make people happy while increasing your sales

What you get?

  • Get 3 Sessions of 3-hour in-depth virtual workshops structured to develop successful learners

  • Get unlimited access to downloadable worksheets, lessons & takeways

  • Get unlimited access to Zoom video recording and transcripts

  • Download and share your Digital Certificate

  • Exclusive access to Esme Community of Professional Learners and Educators to network

  • Live Q&A with Chal Lontoc

  • Exclusive access to “student only” Chal Lontoc community

Original Price: ₱5,999

Upfront: Pay ₱3,999 one time (SAVE ₱2,000)
Installment: Pay 50% upfront (₱2,999.50), and remaining 50% after 30 Days


Only 30 Slots Available. Don't miss out!

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Pricing options

Pay via Credit or Debit Card, Paypal

Other payment options available: BDO, BPI, Security Bank, GCash, 7-Eleven, GrabPay, (Message us on FB or Chat with us to avail these payment options)

  • Pay 50% after 30 days

    ₱2,999.50 X 2 = ₱5,999

    Enroll Now
  • ₱3,999.00

    Pay upfront | Save ₱2,000!

    Enroll Now


  • What makes LLS unique?

    The Live Learning Series is tailored for every Filipino learner who wants to equip themselves with relevant and in-demand skills in finance, entrepreneurship, the digital age, communication, and personal development. Every course is interactive, immersive, and comprehensive, giving all audiences the opportunity to be up close and personal with local industry luminaries. Plus, there are additional worksheets you can download and exclusive Esme communities you can join!

  • How do I sign up?

    In order to start your Esme journey, you have to sign up for an Esme account first! All of your enrolled, viewed, and previewed courses will be saved in your student dashboard.

  • How do I enroll?

    Got your eye on an LLS workshop? Just click on your chosen course via and look for the "reserve your seat" button on the upper left corner of the workshop landing page! Or you can also purchase tickets through this link:

  • Can I pay in installments?

    Yes, you can! You can pay 50% upon enrollment, and then you can pay the other half 30 days after the initial payment or after the 1st session of the LLS course.

  • What are the payment methods available?

    You can pay through Visa, MasterCard, BDO, BPI, Security Bank, PayPal, GCash, 7-Eleven, GrabPay, and many more! MESSAGE US ON FB OR CHAT WITH US for more info.

  • Are there discounts available?

    Pay upfront Pay Less (Discount depends on the course value)

  • How do I stream the course?

    On the day of your Live Learning Series, click on your dashboard and then your course. This will automatically take you to your course player which will provide you with three options to join the Zoom meeting.

  • Will there be recordings available after the course?

    Yes, recordings will be uploaded within 48 hours after the workshop in your course player. You will have lifetime access to these recordings anytime you want!

  • How do I get my certificate?

    Make sure you are logged in to your Esme account. Access this link: In the upper left side of the page, click the button "watch and get certificate" In the list of webinars in the series, click your desired title. Click the "complete and continue" button in every lesson in the webinar until you have completed it 100%. You can now generate your certificate by clicking the button that will pop up once you have completed the course.

Pricing options

Pay via Credit or Debit Card, Paypal

Other payment options available: BDO, BPI, Security Bank, GCash, 7-Eleven, GrabPay, (Message us on FB or Chat with us to avail these payment options)

  • Pay 50% after 30 days

    ₱2,999.50 X 2 = ₱5,999

    Enroll Now
  • ₱3,999.00

    Pay upfront | Save ₱2,000!

    Enroll Now

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